1. Who We Are

In this Privacy Policy, “YouDriveTheSuccess,” “ExploreYDS,” “we,” “us,” and “our” refer to YouDriveTheSuccess, located at 1801 S Mopac #100, Austin, Texas 78746. “You” refers to anyone who visits the website, submits a form, creates or uses an account, accesses a portal, schedules an appointment, or uses our services.

2. Information We Collect

The information we collect depends on how you use ExploreYDS and whether you are a future agent, Career Consultant, Market Center, real estate team, or another authorized user.

Information You Provide

• Name, email address, telephone number, mailing address, city, state, and ZIP code.
• Account registration information, login credentials, profile information, and user role.
• Professional and business information, including brokerage, Market Center, team, leadership, territory, and service-area information.
• Real estate licensing status, education provider, course progress, exam information, career interests, and related information you choose to provide.
• Referral, consultation, local interview, sponsorship, and recruit decision information.
• Calendar availability, appointment information, scheduling preferences, and information necessary to coordinate meetings.
• Communications you send to us, including emails, text messages, support requests, form submissions, notes, and survey responses.
• Billing information, payment status, transaction records, and limited payment details associated with paid services.
• Files, photographs, headshots, or other materials you choose to upload.

Information Collected Automatically

When you use the website or portals, we may automatically collect technical and usage information, including your IP address, browser type, device type, operating system, referring page, pages viewed, dates and times of access, approximate location based on IP address, unique device identifiers, and diagnostic or security information.

Information From Connected Services and Other Sources

When you choose to connect a calendar, account, or third-party service, we may receive information needed to provide the requested integration. We may also receive information from authorized Career Consultants, Market Centers, real estate teams, education providers, advertising platforms, referral sources, and service providers when necessary to provide or support the services.

3. How We Use Information

We may use personal information to:

• Provide, operate, maintain, and improve ExploreYDS and its portals.
• Create and manage user accounts and role-based access.
• Provide KW Career Links and process information submitted through those links.
• Track licensing progress, consultations, local interviews, referrals, and recruit decisions.
• Sync calendars, display availability, schedule appointments, and coordinate local interviews.
• Connect future agents with authorized Career Consultants, Market Centers, or real estate teams.
• Send service-related emails, telephone calls, text messages, reminders, updates, and support communications.
• Process payments, maintain transaction records, and administer paid services.
• Respond to questions, requests, complaints, and technical issues.
• Protect accounts, prevent fraud or misuse, enforce agreements, and maintain system security.
• Analyze performance and usage so we can improve our website, portals, tools, and services.
• Comply with legal, regulatory, contractual, tax, accounting, and recordkeeping obligations.

4. How We Share Information

We may share personal information only as reasonably necessary for the purposes described in this Privacy Policy, including with:

• Authorized Career Consultants, Market Centers, and real estate teams: Information may be shared when needed to provide a requested career consultation, local interview, referral, recruiting service, or related support.
• Service providers: We may use companies that provide website hosting, portal technology, customer relationship management, forms, scheduling, calendar connections, email, text messaging, analytics, payment processing, security, storage, and technical support.
• Professional advisers: Information may be shared with attorneys, accountants, auditors, insurers, and other advisers when reasonably necessary.
• Legal and safety purposes: We may disclose information when required by law, legal process, court order, government request, or when necessary to protect rights, safety, property, users, or the public.
• Business transactions: Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, subject to applicable law.
• With your direction or consent: We may share information when you ask us to do so or otherwise authorize the disclosure.

We do not sell personal information for monetary consideration. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing purposes.

5. Calendar Connections and Google User Data

If you choose to connect a calendar or account, we may access calendar identifiers, availability, event information, and other data necessary to provide calendar syncing, appointment scheduling, and related features. We use connected account data only to provide or improve the functionality you requested, maintain security, comply with law, or support the service.

We do not use Google user data for advertising, sell Google user data, or transfer it to advertising platforms or data brokers. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You may revoke access through your connected account provider. Revoking access may disable calendar syncing or other connected features.

6. Payments

Payments may be processed by third-party payment processors. Those processors may collect payment card, bank account, billing, and identity information directly under their own privacy policies. We may receive payment confirmation, transaction identifiers, payment status, and limited billing information, but we generally do not store complete payment card or bank account credentials.

7. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, web beacons, and similar technologies to keep users signed in, remember preferences, maintain security, operate forms and portals, understand website usage, measure performance, and improve the services.

You can control cookies through your browser settings. Blocking certain cookies may prevent some parts of the website or portals from working correctly.

8. Communications and Text Messages

When you provide contact information, request services, create an account, or provide consent, we may contact you by email, telephone, or text message regarding your account, licensing progress, appointments, referrals, interviews, services, support requests, and related updates.

Consent to receive marketing text messages is not a condition of purchase. Message and data rates may apply. You may opt out of marketing text messages by replying STOP. You may still receive non-marketing communications that are necessary to provide requested services, maintain your account, or complete transactions, subject to applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide the services, maintain accounts and records, complete transactions, resolve disputes, enforce agreements, comply with legal obligations, and protect our business and users. Retention periods vary depending on the type of information, the reason it was collected, and applicable legal or contractual requirements.

10. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system, website, transmission method, or storage method is completely secure. You are responsible for protecting your login credentials and notifying us if you believe your account has been accessed without authorization.

11. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to opt out of certain uses of personal information, including targeted advertising, certain data sharing, sale, or profiling where those activities apply.

To submit a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity and authority before completing a request. We may retain or decline to delete information when permitted or required for legal, security, recordkeeping, contractual, or other legitimate purposes.

12. Children’s Privacy

ExploreYDS is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

13. Third-Party Websites and Services

ExploreYDS may contain links to, integrations with, or embedded content from third-party websites and services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review those policies before providing information or using a third-party service.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Last updated” date. When required by law, we may provide additional notice or request consent before applying material changes to previously collected information.

15. Contact Us

Questions or privacy requests may be submitted through the contact options available on ExploreYDS.com or by mail at:

YouDriveTheSuccess
1801 S Mopac #100
Austin, Texas 78746